REFUND POLICY
Effective Date: April 2026
At Light and Linen Event Planning, we dedicate significant time and resources to preparing and coordinating each event. Due to the nature of our services, the following refund policy applies.
Retainers and Deposits
All retainers or deposits required to secure an event date are non-refundable.
Once a contract is signed and payment is received, your event date is reserved exclusively for you.
Cancellations
If a client chooses to cancel services after booking, any payments already made may not be refundable depending on the amount of work completed and expenses already incurred.
Rescheduling
Requests to reschedule an event will be accommodated when possible based on availability. Additional fees may apply.
Vendor and Third-Party Costs
Payments made directly to vendors or third parties are subject to each vendor’s individual refund and cancellation policies.
Force Majeure
Light and Linen Event Planning is not responsible for delays, cancellations, or interruptions caused by circumstances beyond our control, including severe weather, natural disasters, emergencies, government restrictions, or other unforeseen events.
Custom Services
Because every event is customized specifically for each client, refunds are evaluated on a case-by-case basis.
For questions regarding payments or cancellations, please contact us directly.